FAQ
Frequently asked question
Our bespoke floating staircases start from £7,499. This introductory price typically includes our classic floating stair design with glass balustrade. Please note, the final cost will vary based on factors such as configuration (e.g., L-shaped or U-shaped), material choices, and specific design details. For full transparency, we invite you to explore detailed pricing options and configurations directly on our website.
Our process begins with an initial consultation to understand your vision, requirements, and the architectural context of your space. Following this, our expert designers will create detailed 3D renders and technical drawings. We work closely with you through every stage, refining the design until it perfectly matches your aesthetic and functional needs.
The timeline varies significantly depending on the complexity of the design, material selection, and site conditions. Generally, from the initial consultation to final installation, projects can range from 6 to 8 weeks. We provide a detailed project schedule after the design is finalised.
Frequently asked question
While we don't operate a traditional showroom, we warmly welcome visitors to our design studio and workshop in Wembley Park, London. You can visit during our office hours, Monday - Saturday from 8 AM to 5 PM, though an appointment is always recommended.
Here, you'll have the unique opportunity to meet our team, see our craftsmen at work, and witness the ongoing creation of bespoke staircases. Our designers will also be on hand to guide you through our extensive portfolio and discuss your specific project interests.
The best way to start is to contact us through our website's "Contact us" form, email us at sales@ovoms.com, or call us directly at
020 3667 3330
. We'll arrange an initial consultation to discuss your project in detail.
We use a premium selection of materials to create durable and visually stunning staircases. These include various hardwoods (e.g., oak, walnut), structural steel, tempered glass, natural stone, and combinations thereof. We can advise on the best materials to suit your design, budget, and desired aesthetic.
Frequently asked question
It depends on the scope of the project. Replacing an existing staircase within the same footprint typically does not require planning permission. However, projects involving structural alterations, creating new floor levels (e.g., loft conversions), or changes to the exterior of your property might. We can offer guidance and work with your architect to ensure all necessary permissions are considered.
Absolutely. All our staircase designs and installations strictly adhere to the latest UK Building Regulations, particularly Approved Document K (Protection from Falling, Collision and Impact). Our team ensures compliance with requirements for tread dimensions, rise, headroom, handrail heights, and structural integrity for your safety and peace of mind.
While we are based in London, we undertake bespoke staircase projects across the entire United Kingdom. Our expertise extends globally, with successful projects completed across Europe, the US. We're always eager to expand our reach and bring bespoke staircase design to new international locations
Frequently asked question
Yes, we understand that investing in a bespoke staircase is a significant decision. That's why we've partnered with Ideal4Finance, established credit brokers, to offer flexible finance options. This allows you to spread the cost of your purchase through manageable monthly payments.
Subject to the lender's assessment, the following finance options are typically available:
- 0% APR finance available over 12 months.
- Fixed finance at 12.9% APR available over 36, 48, 60, or 120 months.
A deposit may be required. We will discuss and agree on the deposit amount with you before you begin the finance application process.
Can't find your answer here?
Every staircase and balustrade we design is truly unique, just like our clients and their properties. Because of this, your specific question might not be covered in our FAQs.
Please don't hesitate to call us directly to speak with one of our helpful team members. For inquiries outside of office hours, you can email us at sales@ovoms.com. We promise to get back to you within 24 hours, Monday to Friday.